The Clear Difference
What’s the INSCALE difference? If you’re asking why our products might not be cheap like some online resellers and foreign retailers, here’s the value you’re getting.
The answer is clear—we’re dedicated to helping you run your business, not just sell you a scale.
Dependable. Trusted. Experienced.
There are literally dozens of internet sites out there selling other peoples wares for an extremely cheap price.
But where will they be in 6 months or 2 years when you need parts or help on another project?
We hear it every single day:
- “Can’t get a hold of them anyone to return my call”
- “This company doesn’t sell this one part anymore and now I have to buy a new”
- “They never told me they only use special parts and now the replacement is 2x more than the main base”
And everyone’s favorite…
- “Finally got hold of someone, but I can’t understand a word they’re saying. They can’t help us at all with a simple calibration!”
We have seen many companies come and go over the years, and we are still here.
We are a proudly American and Veteran owned company that has been in constant business since 1990, owned and operated by the same family. INSCALE’s president has over 40 years industry experience and our team has a combined 100 years’ experience in the scale industry.
Real Support, Real Answers
When you call us, you’ll talk to a real person. We can walk you through most common questions and issues within a few minutes time.
Most of all, you’ll get responsive support and you can understand what we’re saying.
We won’t leave you out in the cold. If you need certified help on site or if you just want someone there to help you, we can recommend someone to you that is in your area.
We carry all standardized replacement parts for our bases and we do not use proprietary parts that are expensive or impossible to find in our products.
Questions? Concerns? Issues? Call us, we’re here for you. Whether it’s products you bought direct, or that you purchased from a distributor like ULINE, we can help resolve your problems with a simple phone call or email to us. We’ll walk you through everything from a simple calibration, rewiring of a cell or junction box, to advanced troubleshooting. Whatever product we offer, our American techs and sales people will be here to answer.
Calibrated For You
We personally test, calibrate and check each scale we sell and ship. Other online sites unload product from a container and simply re-load an order onto another carrier for delivery to the customer.
We calibrate more than scales. We also help align your investment in scale systems with your operations and organization needs.
We’ll help you figure out which scale system you may actually need, what works best for you, and what meets your requirements. Listening and planning for your business needs comes standard at INSCALE. It’s still up to you to make the final decision, but we’re committed to giving you the best options designed with your application. Unlike some retailers, we’ll never sell you something knowing full well it’s not what you really need.
The sticker price isn’t everything. You depend on products to help operate your company smoothly and reliably. Making the wrong investment can cost far more in the long run.
Investing in America
INSCALE is dedicated to creating jobs right here in the heartland of America.
We’re a small company. We pay all our employees a good living wage, including 100% company funded medical insurance, supplemental insurance and paid time off for vacation.
We believe that a company cannot survive without skilled, loyal employees. After all, if employees can’t afford the things that really matter in life—time with their family, a safe home and healthy food—why would they ever go the extra mile for us?
That’s why we’re committed to making sure our team and their families stay committed to the success of you and your business.